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Quetopia guarantees all merchandise sold as represented on its site or by the manufacturer. If not completely satisfied, Quetopia will give a full refund providing that the product must be returned within 30 days and not be opened or used. Returns must have all packaging, parts, accessories, warranty cards, instructions, etc.. The merchandise and packaging must be in new condition without any tape added to the original merchandise container. Returns must be packed inside a shipping box. If these guidelines are not met merchandise may be refused, shipped back to the customer or a restocking fee.

Manufacturer warranties apply after initial acceptance of the product. If you encounter issues with a product, please contact Quetopia and we will assist any way we can with manufacturer issues and returns.

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